Digital Products and Amazon Purchases Refund Policy

Terms of Purchase Agreement

The purchase of digital products, including PDF downloads and online materials, is subject to the following terms and conditions. Customers are advised to review these carefully before making a purchase.

Payment and Refund Policy for Digital Products

All transactions for digital products, such as PDF downloads, resource materials, and online content, are processed securely through payment gateways, including PayPal or Stripe. These gateways use SSL encryption to ensure the safety of your payment information. No personal payment details are stored during the transaction process.

Due to the nature of digital products, all purchases are final and non-refundable once the product is downloaded or accessed. PunjabiKidz enforces a strict no-refund and no-exchange policy for digital products, as these are considered intangible and consumed upon delivery.

PunjabiKidz reserves the right to update or modify any information, including but not limited to pricing, technical specifications, terms of purchase, or product offerings, without prior notice.

Refund Policy for Amazon Purchases

For physical products, such as paperback books purchased through Amazon, refunds and returns will adhere strictly to Amazon’s refund policy. Customers are encouraged to review Amazon’s terms and conditions for returns and refunds on their platform. PunjabiKidz does not manage or process refunds for Amazon purchases.

Delivery of Goods and Services

If you do not receive your digital product link upon completing your purchase, please contact us at info@punjabikidz.com with your transaction or payment details. We will ensure that your product is delivered promptly.

For Amazon purchases, please refer to your order details on Amazon for any delivery-related inquiries or issues.

For further assistance, feel free to reach out to our support team.